Renault Argentina announced the opening of its new official store in Mercado Libre, the leading e-commerce platform in Latin America. Through the official store, and online to focus on customer experience, the brand will offer a wide catalog of 100% original parts, more than 5.000 products available and with the aim of overcoming the 10.000 references by the end of the year, each of them with the Renault guarantee seal.
The new official store will have Mercado Libre services to ensure a great shopping experience: through Shipping Market, Renault will be able to dispatch its products to the mail in less than 24 hours. The buyer may also choose to withdraw from official dealerships.
In addition, the platform will have a Specialized Attention Center to attend and resolve doubts and correctly identify the compatibility of the spare parts and accessories of each vehicle.
“We chose the strategic partner that could best meet our needs and at the same time provide a leading e-commerce service in its segment. We are proud to incorporate Mercado Libre as a partner in the launch of the Renault Official Store for all our customers throughout Argentina ", he assured Fabrizio Galetto, Direct of After Sales of Renault Argentina.
“We know that e-commerce is becoming more relevant every year for all industries, and the automotive world is no exception. During 2020, in Mercado Libre, the category of vehicle accessories registered an increase in purchases of 49% compared to the previous year and stood out among the most searched categories on the platform ” he highlighted Mariano Vainstein, Director of Autoparts of Mercado Libre.
“Digitization is key to continue growing and that is why we are very happy with the arrival of Renault on our platform. That the official brands accompany us and support us, helps us to guarantee an increasingly better experience for users, offering them variety, quality and speed in the purchase of auto parts ", Agregó.
Visit the new Renault Official Store in Mercado Libre by entering shop.renault.com.ar